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Support

Questions, problems, or privacy requests — email us and a real person will read it.

Contact us

Write to support@verne.me. We reply within 2 business days (KST). Include the email address on your Verne account and, if you are reporting a problem, what you were doing when it happened.

Frequently asked questions

What is Verne?
Verne is a trip planner for reviewing and refining travel plans on a map and timeline. You can start a plan yourself, or bring in a plan you wrote with an AI app and tidy it up in Verne.
How do I connect Verne to ChatGPT?
In ChatGPT, open Settings → Apps & Connectors, find Verne in the directory, connect it, and approve access. You can then ask Verne in a chat to build or refine an itinerary.
How do I connect Verne to another AI app?
Verne speaks MCP (Model Context Protocol). Open your app's MCP connector settings and add the endpoint https://api.verne.me/mcp, then approve the connection.
Do I need an account?
Yes. You can sign in with Google, or with an email address and password. Email sign-ups must confirm the verification link before the first sign-in.
I did not receive the verification email.
Check your spam folder first. You can trigger a new link by trying to sign in again. If it still does not arrive, email us and we will look into it.
How does sharing a trip work?
A share link is an unlisted, read-only link with a random address. Anyone holding the link can view the trip, so treat it like a secret. You can turn sharing off at any time from the trip's share panel, which immediately invalidates the old link.
How do I delete my account and data?
Open Settings and choose Delete account. This removes your account and the trips linked to it. You can also email us to request deletion.
Which languages does Verne support?
English, Korean, Japanese, Spanish, and Simplified Chinese. Change it under Settings → Language.

Policies

See the Terms of Service and Privacy Policy for the full terms. Verne is operated by Minority, a sole proprietorship.

TermsPrivacy
support@verne.me